Adding Your Logo to DesktopPOS Receipt

This article will walk you through adding your custom logo to the POS receipt.


Your custom logo total file size must be no larger than 20 kilobytes (KB). Only monochrome bitmap file types will be printed on the receipt.  Once you complete your logo configuration, place it in your Store Operations Pictures folder.  This folder is typically located at the following location:

C:\Program Files (x86)\Microsoft Retail Management System\Store Operations\Pictures\


Open Store Operations Administrator   

1.  Click File -> Configuration

2.  Navigate to the Register Tab

3.  Click on the magnifying glass to choose your Store Logo

4.  Choose your new custom logo and click Open

5.  Click OK and exit Store Operations Administrator

**Repeat steps 1-5 for each POS machine**



Open Store Operations Manager   

1.  Click Database -> Registers -> Receipt Formats

2.  Click your POS receipt format that you wish to add your logo to

3.  Click Properties

4.  Select Properties next to the Sales Receipt

5.  On the left, ensure that Show Header Logo is set to True

6.  Click Refresh and your custom logo should appear on the sample receipt


Congratulations!  Your new custom logo should now print on the receipt

Print a test transaction from a POS machine to ensure the logo size is correct


*NOTE: If the store logo appears in the Journal Viewer correctly, but does not print on the actual receipt, resize the logo.  To do so, follow these steps:

1.  On your desktop, Click Start -> Programs -> Accessories

2.  Choose Paint

3.  Resize the logo to a size that fits your receipt

4.  Be sure to save the file as a Monochrome bitmap file, and that it's size does not exceed 20kb

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