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Completing Orders in Google Chrome

A few clients have sent in support requests stating that they cannot complete an order using Google Chrome. This is a fairly easy fix if you follow the steps below.

Please follow the steps below to see if they resolve your issue:

Step #1  Does this issue occur in Incognito Mode? To turn in on, press Ctrl+Shift+N and see if you get this issue.


Step #2  If you don't have this issue when using Incognito Mode, it mostly is caused by one of your extensions. To disable an extension, go to chrome://extensions and disable them to see if it solves your issue.


Step #3  Try removing unwanted/suspicious programs from your computer and run a malware scan using Malwarebytes to see if anything comes up.


Step #4  Try resetting your browser settings to see if it helps. Chick here Reset Browser Settings.


Step #5 Try creating a new browser profile Click here Create a new browser profile.


Step #6  Try disabling Hardware Acceleration by:

  1. Go to chrome://settings 
  2. Click on 'Show Advanced Settings'
  3. Uncheck 'Use Hardware Acceleration when available'

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    Parker

    Wow! Thanks Parker. That was so helpful!!! You really made my day!

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